Shipping policy
Shipping Policy
Canticle & Co. is committed to delivering your orders promptly and efficiently. Below is our shipping policy to ensure clarity and transparency regarding order processing and delivery timelines.
Order Processing
- Orders are typically processed within 24-48 hours after they are placed.
- Processing includes order verification, packaging, and preparing items for shipment.
- Orders placed on weekends or public holidays will begin processing the next business day.
Shipping Times
- Standard delivery times are estimated between 7-12 days from the date of shipment.
- Please note that shipping times may vary based on your location and the availability of the items ordered.
Delays and Exigencies
While we strive to meet the delivery timelines mentioned above, unforeseen circumstances such as weather conditions, logistical disruptions, or high order volumes may result in delays. In such cases, shipping times may extend beyond 12 days.
We will notify you promptly if there are any significant delays with your order.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information to monitor its progress.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout.
Questions or Concerns?
If you have any questions about your shipment or need assistance, please contact us at contact@canticleco.com.
Last updated: September 12, 2024